Shipping policy

How do you ship items?

We have partnered with multiple domestic and international shipping providers, to ensure your products delivered are on time and delivered with outmost care, with tracking number.

We place huge importance in partnering with providers who care about environment and are Carbon Neutral.

Where do you ship?

We ship "WORLDWIDE".

Australia - you can place orders directly via our website.

New Zealand - For Sensory playmats, you can order directly via our website. For rest of our products, due to weight and size limitation, we provide shipping quotes based on your requests. Please send us an email at support@tinnitots.com.au with your preferred products, shipping address and any preferences and within 1 business day we will be get back to you with a quote.

US and Canada - For Sensory Playmats, you have 2 options. You can place orders either via our Australia website www.tinnitots.com.au or through our US/CANADA website www.tinnitots.com

We recommend using our US/CANADA website for orders within these countries as they will be shipped directly from Texas.

In case you place order via our Australian website, we may still ship your orders from our Texas warehouse.

Orders once placed cannot be cancelled or credited to match the any cost difference between 2 of our websites.

For rest of our products, due to weight and size limitation, we provide shipping quotes based on your requests. Please send us an email at support@tinnitots.com.au with your preferred products, shipping address and any preferences and within 1 business day we will be get back to you with a quote.

Rest Of The World, due to weight and size limitation, we provide shipping quotes based on your requests. Please send us an email at support@tinnitots.com.au with your preferred products, shipping address and any preferences and within 1 business day we will be get back to you with a quote.

We do not deliver to PO Box

How long does it take to receive the order?

Updated - 8th June 2023

All orders are only shipped on Monday, Wednesday and Friday.

If you have placed an order on Tuesday, Thursday, or weekends or public holidays, they will be shipped to their next business day as mentioned above.

If you need an express post or any urgent orders, please send us an email or call us and we will do our best to support your special requests. Special requests may incur some extra charges but we do our best to absorb these costs as far as possible.

We follow Victorian Public holiday calendar for order processing.

During any promotional periods or preorders, processing time of orders may take a little longer however we will keep you posted at every possible stage.

For International Shipping, it may take upto 7 - 24 business days depending on the provider.

Can I track my order?

All orders will come with a tracking number which will be emailed to you on your provided email, as soon as your order is dispatched.

For International Shipping, who is responsible for the Customs Clearance?

Its customer's responsibility to understand the customs policy and any applicable duties and taxes for their respective countries. It is solely the customer's responsibility to do any customs clearance required at the destination country.

My son loves these

My son loves this set and the tiles were a great addition to the ones we already had.

nice quality , easy assembly with good instructions, fast delivery ...but very pricey for what it is

Great kit

My kids have loved building and creating with these, lots of different creative ideas coming to life with items around the house.

Lots of fun

We have had so much fun with our kit, love how versatile it is with so many build possibilities.

Must have!

A must have and perfect add on to our sensory mats!

Better then expected

My kids are obsessed with these and are always finding a new way to play with them.
I think these are totally overlooked but highly recommend and wish we got them sooner!

Fun and adorable, great stocking stuffer or gift

So versatile and fun. Great gift too.

Very good sensory product on

My son love to touch them and walk on them
Thanks for that

Super addition to our play

The kids love the mats. So much fun and they’ve been very creative with their uses. The mats feel so varied underfoot too, the adults are drawn to them too.

Absolutely amazing

The Muffik Pink Sensory Playmat Set is such a wonderful sensory and developmental tool . The quality is amazing . Our little one loves them

Magnetic wooden fox

Such a cute wooden fox, I love how it’s good for all ages, easy to put together and lots of fu

Magnetic kangaroo

Perfect wooden puzzle toys, amazing for the imagination and encouraging small play, while working on fine motor skills

My boys love them

We love this set! My 6,4 & 1 year old have been enjoying sensory play with them and they are so easy to clean! A great addition to our playroom

Cute little toy with open ended play opportunities

Beautifully made, we have taken it on our holiday and the kids enjoyed putting it together over and over again. Mixing with the other Aussie animals from the collection gives you the opportunity to make your own animal or creature. Super cute!

Very clever toys

My five year old loves these magnetic dinosaur puzzles! I love that you can pose them and make them stand up on their own!

Sensory experience Expert

My eldest daughter ASD and is such a sensory seeker loves to fidget and explore so many textures. When our order arrived she was in aww of the different textures & designs on each Mat.

Our set is used daily with almost every at home activity from reading books, playing throwing games, jumping, brushing teeth, tracing and painting.

Perfect for all ages, a wonderful product for sensory seeking and autistic kids.

100% recommend these to everyone

Awesome toys

These magnetic dinosaurs are a lot of fun! I love how you can pose them, with the fun challenge of getting them to balance!

Excellent quality. My 2 year old, who is very tactile, loved them immediately and was singing with excitement. Great packaging for neat storage.

Was missing bolts the metal clips are hard to align with the plastic grips hubby had to use a hammer to smooth and roll them out no way I could have done it. Other then that it’s great the kids love it though the monkey bars are extremely high for little ones and you aren’t able to lower them due to the connecting poles

Sensory Play Mats

A fabulous way to stimulate both visual and tactile interaction. Promotes fine motor skills and textural exploration.
Colours are lovely and bright and the quality of the tiles is high. Easy to clean and stack.

Great resource

Got this for my daughter's first birthday and both her and her older 3 year old sister are both getting good use out of it so far.
I also enjoy walking across it and I've put pieces in a couple of areas to maximise use, love how versatile it is.
The only thing I'd say, and only from a detail perspective, I wish I'd known there was only 3 x twister pieces included and two are also the same colour which I found odd. One of the images on the description and the set of four which made more sense.

Kids love them

We absolutely love them. They are fantastic to add a sensory element to our playroom.

Absolutely love this product. It keeps our grandchildren busy and stimulates their mind with imaginative play as they make up lands for each of the different textures.

Need to add another to our set!

This was another great addition to our set. The kids love it.. so much so that I think we need to add another!

How do you ship items?

Where do you ship?

How long does it take to receive the order?

Can I track my order?

For International Shipping, who is responsible for the Customs Clearance?

Let customers speak for us