Privacy Policy


We want to make sure you know exactly what we can and cannot do with your personal information.

What do you do with my information?

When you purchase something from Tinnitots, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails or text messages about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent to use your information for that purpose or provide you with an opportunity to say no, during the information collection process.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@tinnitots.com.au

When can you disclose my personal information?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Does anyone else get my information through your site?

Tinnitots is hosted on Shopify Inc (www.shopify.com). They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

What about payment details?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Do you provide information to third party services?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave Tinnitots’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

What about security?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Do you use cookies?

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

How old do I have to be to use this site?

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Can we make changes to this policy?

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

What if I have further questions?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at support@tinnitots.com.au

Reviews Wishlist
x
Based on 22 reviews
100%
(22)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
Must have!!

The most beautiful quality busy board. Amazing product and fantastic customer service.
A must have toy - keeps my toddler entertained and engaged

Awesome addition

We love the slide/climbing wall. Sturdy and versatile and it looks awesome with the climbing triangle.

E
Wooden Pikler Triangle W1
Elizabeth Reynolds
Love it

We love our climbing triangle! The best price we could find for something that is such good quality. Our 1 and 2 year olds love it and it looks great!

Happy Fathers Day

I bought the Wooden Indoor Pikler Gym W3 for my 2.5 year old son, and we assembled it on Fathers Day. It is very well made, and easy to construct (I am a Mechanical Engineer with a background in Product Engineering), and I am confident it will be reliable and long lasting. My son loves it, he quickly mastered the slide and ladders, and in the following days gained the confidence to try the climbing wall, and rope ladder. It is great to watch him gaining valuable gymnastic skills in the safety of my living room. The price was more than I planned to spend, but the value for money is excellent. Definitely recommended! I should add Thomas was very helpful with my pre-sale questions, delivery, and a follow up phone call to make sure I was happy with the purchase, great customer service!

Excellent product and customer service!

Firstly the customer service was incredible. Within minutes of purchasing the sensory board I received a tracking ID email to the courier service. I received the parcel the very next day and had a text follow up from Tinnitots to confirm they had seen the parcel had been delivered and had I received it ok. The quality is fantastic and it is exactly as shown in the photos. I highly recommend Tinnitots to anyone looking for amazing and interactive children's toys. The price is certainly worth it, you can see that the board is built to last and with such great customer service, especially during covid, I can't speak more highly of the products and of Tinnitots.

Great product

Great customer service. Product is very well made and so easy to assemble. Perfect in our therapy clinic for young children.

Best & Favourite Purchase

Absolutely LOVE this pikler for my 7month old daughter! We spend so much time with it. We got the larger one so she can eventually grow into it! It is a great size really easy to assemble. Absolutely recommend to all those who are thinking of purchasing!

Another Fabulous Product

Colourful, solid, beautifully finished like all of the Tinnitots products. I have bought 3 of these for my Gymbaroo centres and the children love them from crawling babies to preschoolers.

Awesome Climbing frame

We love everything about the gym. It looks beautiful and is so solid, safe and appealing.
The Gymbaroo kids love it and it makes a great addition to our babyroom.

Great product and amazing customer service Very happy

My next top product arrived on time and I was so well informed at every stage, very happy with customer service.
The product is solid and very high quality. Smooth finish throughout. Highly recommend.

Gorgeous pikler! Easy to assemble! Excellent costumer service. Definitely will recommend!

Review from Ebay store purchase

Love the quality of this ramp! Smooth to touch. Excellent costumer service.

Review from Ebay store purchase

Thank you

Very sturdy and feels top quality. My kids loved it. Thank you.

Very nice

Thanks for the ramp. Our packaged arrived on time and we are very happy with overall experience. Will come back!

Very happy with my purchase

Bought the pikler triangle for my 2 year old nephew’s birthday. I must say the product is very well made, jumbo size, high quality and smooth finish overall. Easy to assemble and my nephew loved it. Highly recommended.

Review from Ebay store purchase

Great quality and customer service

Bought this for my son 1st birthday. Great product, no issues and great customer service. I was kept well informed about my order status. Highly recommend