Privacy Policy


We want to make sure you know exactly what we can and cannot do with your personal information.

What do you do with my information?

When you purchase something from Tinnitots, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails or text messages about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent to use your information for that purpose or provide you with an opportunity to say no, during the information collection process.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@tinnitots.com.au

When can you disclose my personal information?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Does anyone else get my information through your site?

Tinnitots is hosted on Shopify Inc (www.shopify.com). They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

What about payment details?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Do you provide information to third party services?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave Tinnitots’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

What about security?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Do you use cookies?

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

How old do I have to be to use this site?

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Can we make changes to this policy?

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

What if I have further questions?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at support@tinnitots.com.au

Reviews Wishlist
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Based on 37 reviews
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Sensory playmats

Love these mats. They look great, feel great and the kids LOVE them. So many ways they can be used. The kids have loved putting the puzzle pieces together, standing on them, sitting on them and just feeling them. Am thinking I’ll need to get more!

Wonderful product

Such a nice, colorful and sturdy triangle. My 1 yr old love standing on one side and staring out of the window, crawling underneath and walking around the pikler !!

Swedish Corner Wallbars - S4 Kids Play Centre

Great Product for the kids they love it!.
Good quality product with good instructions to install.
Assembly was easy.
Kids love to play on it and it is helping them develop and use energy.
Fast delivery and great support and service from Tinnitots!

One Happy Family

Indoor gym helps my kids stay active and healthy.

I have finally found the Swedish Walls in Australia at Tinnitots! And I have recently purchased Swedish Corner Wallbars for my children.
I’m very happy with the quality. It’s was very easy to assemble (not harder then IKEA). It’s a very steady and strong construction, easy to adjust to either right or left corner of the room.
My kids absolutely love it, they became stronger and more confident in themselves climbing up and down. Great release of energy for the 3 year olds, especially when it has been raining this year so much! Overall very happy with the purchase and highly recommend! Thank you Tinnitots for the great service!

Sensory playmat

Absolutely thrilled with our sensory playmat. With 4 kids ranging from 3-10 they all love using it.
Tinnitots has excellent communication would order from them again!

brilliant addition to the clinic

These have been a great clinical addition to the clinic. Kids love them and I have had no hesitation in suggesting them to families when clinically indicated.

thanks Tinnitots

The best sensory toy ever!

I have purchased 10 large tiles, a combination of firm and soft ones. To say they have been popular would be an understatement! First of all, they look and feel fantastic: great colours and attractive designs that represent natural things like shells, cones, sticks, etc. The plastic they are made of has no odour which is great for young children. Secondly, the mats are loved by all - from tiny babies to feel the textures with their hands to 5 yo kids who love walking and running on them! Not to mention parents who also enjoy a nice foot massage stepping on those tiles. Since we have started using them in our centre (about 3 weeks now), we have had so many positive comments from parents and squeals of joy from kids when they are on those sensory mats. The tiles are easy to put together and modify the layout, there is no problem cleaning them and storing in a box. I am even thinking of getting some more!

Fantastic!

The mats are a wonderful addition to my classroom. Other teachers want them and students play with them all day. Also the best customer service! Thank you!!

Love this!

My 20 month old son really enjoys playing with the bear! Looking forward to reaching him how to tie shoe laces with it when he is a bit older. Really good for his fine motor skills

Tres contente !

J'ai offert ce busy-board à mon fils pour ses 1 an & j'en suis très contente ! Thank you Tinnitots.

My boy loves it

What a fantastic activity cube. High quality and finishes are perfect.Highly recommend.
Thank you for excellent customer service too.

Christmas Present

Great product, easy to assemble and strong. Delivery was quicker than expected as well so there was plenty of time to have it assembled in preperation for Christmas day for my daughter.

Must have for toddlers!

My favourite toddler product yet! A must buy! Our little ones loves climbing up when we are in the kitchen to help with the dishes, preparing food or just being at our level. It has taken away so much of the stress of meal times when he used to be in my feet making a mess pulling everything out and wanting my attention! He is now happy to see what is going on and mostly play in the sink! It has developed his autonomy so much! Thank you for an awesome product!

Must have!!

The most beautiful quality busy board. Amazing product and fantastic customer service.
A must have toy - keeps my toddler entertained and engaged

Awesome addition

We love the slide/climbing wall. Sturdy and versatile and it looks awesome with the climbing triangle.

E
Wooden Pikler Triangle W1
Elizabeth Reynolds
Love it

We love our climbing triangle! The best price we could find for something that is such good quality. Our 1 and 2 year olds love it and it looks great!

Happy Fathers Day

I bought the Wooden Indoor Pikler Gym W3 for my 2.5 year old son, and we assembled it on Fathers Day. It is very well made, and easy to construct (I am a Mechanical Engineer with a background in Product Engineering), and I am confident it will be reliable and long lasting. My son loves it, he quickly mastered the slide and ladders, and in the following days gained the confidence to try the climbing wall, and rope ladder. It is great to watch him gaining valuable gymnastic skills in the safety of my living room. The price was more than I planned to spend, but the value for money is excellent. Definitely recommended! I should add Thomas was very helpful with my pre-sale questions, delivery, and a follow up phone call to make sure I was happy with the purchase, great customer service!

Excellent product and customer service!

Firstly the customer service was incredible. Within minutes of purchasing the sensory board I received a tracking ID email to the courier service. I received the parcel the very next day and had a text follow up from Tinnitots to confirm they had seen the parcel had been delivered and had I received it ok. The quality is fantastic and it is exactly as shown in the photos. I highly recommend Tinnitots to anyone looking for amazing and interactive children's toys. The price is certainly worth it, you can see that the board is built to last and with such great customer service, especially during covid, I can't speak more highly of the products and of Tinnitots.

Great product

Great customer service. Product is very well made and so easy to assemble. Perfect in our therapy clinic for young children.

Best & Favourite Purchase

Absolutely LOVE this pikler for my 7month old daughter! We spend so much time with it. We got the larger one so she can eventually grow into it! It is a great size really easy to assemble. Absolutely recommend to all those who are thinking of purchasing!

Another Fabulous Product

Colourful, solid, beautifully finished like all of the Tinnitots products. I have bought 3 of these for my Gymbaroo centres and the children love them from crawling babies to preschoolers.

Awesome Climbing frame

We love everything about the gym. It looks beautiful and is so solid, safe and appealing.
The Gymbaroo kids love it and it makes a great addition to our babyroom.

Great product and amazing customer service Very happy

My next top product arrived on time and I was so well informed at every stage, very happy with customer service.
The product is solid and very high quality. Smooth finish throughout. Highly recommend.

Gorgeous pikler! Easy to assemble! Excellent costumer service. Definitely will recommend!

Review from Ebay store purchase

Love the quality of this ramp! Smooth to touch. Excellent costumer service.

Review from Ebay store purchase