Privacy Policy


We want to make sure you know exactly what we can and cannot do with your personal information.

What do you do with my information?

When you purchase something from Tinnitots, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails or text messages about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent to use your information for that purpose or provide you with an opportunity to say no, during the information collection process.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@tinnitots.com.au

When can you disclose my personal information?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Does anyone else get my information through your site?

Tinnitots is hosted on Shopify Inc (www.shopify.com). They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

What about payment details?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Do you provide information to third party services?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave Tinnitots’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

What about security?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Do you use cookies?

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

How old do I have to be to use this site?

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Can we make changes to this policy?

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

What if I have further questions?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at support@tinnitots.com.au

Reviews Wishlist
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Spin Discs Rotans Set

these are such a great addition to our playarea. my boys absolutely love them. They are well made. such a great fun piece for gross motor fun.

Great for sensory seekers!

My little one’s absolutely love them! Perfect for all ages including adult. Fast delivery and great communication ⭐️

Game changer !

My little one absolutely loves her Muffik mats ! We use in so many way !! Shower, playroom, outside that’s are fantastic for emotional regulation !

Amazing set of sensory mats

We have the medium set 1 of the Muffik sensory mats and everyone in the house loves them! It’s such a cool idea that you can arrange them however you like as a puzzle! You won’t be disappointed with this set!

Love it

So perfect

L
Family fun gym - Next Top
Leigh Mc
Brilliant Quality and so much fun!

Honestly such a sturdy and well built product! The kids are so drawn to it and I’m loving watching their confidence grow!! Little miss (almost 2) is very happy to have somewhere safe she’s allowed to live out love of her climbing!

Game changer for sensory lovers!

Both my boys are massive sensory seekers and they haven’t put these down since we got them! I know these are going to be so loved for years to come!

We have used both inside and out and i can wait to included them in sensory and small world play!

Wonderful for so many ages and even our dog seems to love them! 😂

100% recommend these!

Incredible product for the whole family to enjoy

My son has been loving our mats since they arrived. They are bright and colourful and the textures are so much fun to explore. Our hole family has loved walking over the different floors. They make for the perfect mess-free sensory experience!

Damaged feet

I have purchased your products on the advice of my podiatrist who has said that after ten years working in steel capped boots, my feat needed Vitamin T (Texture). I have found the mats to be very good, and suggest that any old blokes like myself who have crook feet chat to a podiatrist and then purchase some of your mats.

For Puppies too!

I provide puppy classes for club members. Part of socialisation is sensory learning, sights, sounds, sensations. Pups love them , puppy owners enthused to encourage their pups to walk all over them. Great experience for all. Will buy more!

J
Swedish Giant Wallbars - S7
Jolene Kattenberg
Occupational Therapy room

I am so impressed with the customer service from Tinnitots. All questions answered, quick delivery, and follow up. The equipment was relatively easy to put up. My engineer husband was very impressed by the quality of the product and how well it fit together. I am so looking forward to having my clients explore this equipment when they come to their session. I only ordered one mat, as I wanted to look at the quality before I ordered more. It is just perfect, so going to order another two asap.

B
Ninja Home Play Set
Bree Rogers
Fantastic

My 5yo is in love, swinging and climbing all day!

Couldn't Be Happier With Our Purchase!

We were pleasantly surprised upon opening our new climbing equipment with the exceptional quality of every item - it surpassed our expectations and we cannot fault it! The sturdiness, the paint quality, the feel of the grips on the ladder, even the scramble net and rope are such exceptional quality! I'm really pleased that Tinnitots have brought these amazing products to Australia. We couldn't find any other products that suited our needs, as well as looked as nice, and were as great quality online in Australia. I would highly recommend these to any families that have wriggly kids that need to move their bodies frequently: It's been a game-changer for us to have something like this indoors! Thomas at Tinnitots also provided wonderful and speedy customer service pre-and post purchasing, which has also been a delight! Thank you Tinnitots!!

Wonderful

This is such an adorable set and pairs perfectly with our larger mats. Great mix of textures and beautiful bright colours. Perfect for tummy time and encouraging baby to reach and feel the different textures. Fun and easy way for little hands to practice putting together puzzle pieces too. A really good option if you don’t have the space or money for the larger mats. Service from Tinnitots is always excellent.

I love the sensory play mats and use them with my Podiatry clients on a very regular basis, you're never too old to have fun with your feet!

Great quality and fast delivery. My little one absolutely loves exploring all the textures. Beautiful natural colour range

Fantastic

These Muffik sensory mats are incredible.
They are great quality and my son with additional needs loves them.
Tinnitots was a fast and reliable store to use, with great communication.

Highly recommend both the product and the companies.

A
Monkey Swings
Ally Watson
Great swing

The kids love this swing! They use it to sit, stand and swing multiple time during the day! They love that it can be adjusted to different heights! It’s a great addition to our monkey bars!

Best one

That is sensory mat I am looking for long time. Sensory mat is good for age from 6 months to 4 years old or even older who loves sensory. I brought this pack for my two boys, my old one is 4 years old, he loves it . He enjoys exploring different types of sensory mat. Also, I let me little one (4 months old)try it as to explore his world.

A fantastic tool for a professional creative arts therapist

The Roots Sensory Play Mats Set offers a high-quality and engaging play experience for people of all ages. The mats are durable, safe, and feature vibrant colors, intricate patterns, and various sensory elements. With its versatile range of themed mats, this set promotes cognitive development and fine motor skills while providing hours of educational fun. Building sensory awareness through our feet is the best way to ground ourselves and regulate our nervous system. Thank you.

Great sensory resource

I purchased a set of these to add to my collection of sensory resources for my family day care children. They absolutely love them - from putting the puzzle together to taking shoes off to walk over them. Some children even love to lay on them and feel the different textures. They are great quality and not too big for little hands to manoeuvre.

Swedish Wall frame S6

Very well made - the metal tubes are thick and sturdy which makes me feel confident that it will be long lasting. The fixings are of good quality too.

The instructions are not clear or easy to understand but with some tips from the Tinnitots YouTube channel, we worked it out.

Diamond Sensory Play Mats Set

Amazing and my boys went into a lull the seconds they touched the grass looking one they went still and laid on it. Dmwould not move from it

Enhancing Sensory Exploration and Development: A Review of the Medium Sensory Playmats Set 1

Title: Enhancing Sensory Exploration: The Medium Sensory Playmats Set 1 for Children with Disabilities

The Medium Sensory Playmats Set 1 is an exceptional eight-piece playset designed to assist children with disabilities in their sensory development. With a thoughtful combination of soft and firm surfaces, this playset offers a well-rounded sensory experience. The inclusion of soft short-haired pieces, like the Grass Soft and Dino Eggs Soft mats, provides a calming sensation, promoting motor skills and imaginative abilities. Firm pieces such as the Twister, Pebbles, Muffik, Seashells, Nuts, and Pinecones mats offer tactile stimulation, enhancing concentration, stability, and foot stimulation. The puzzle-shaped design and vibrant colors encourage active play, fostering creativity and problem-solving skills.

Amazing!

These mats are fantastic. Such high quality which provide a very soft landing. These mats make sure it’s a safe environment!